Start Here
You do not need to have everything perfectly organized before you begin. You just need a place to start.
What happens after you describe your problem?
Step 1
You tell us what happened.
Start by voice, text, or document upload.
Step 2
We help structure the issue.
The platform organizes the facts and identifies a likely issue type.
Step 3
You see your service path.
You get a clearer sense of what kind of support may make sense next.
Step 4
You move forward with more clarity.
That may mean preparation, review, a formal letter, or another support path depending on the matter.
What may be helpful to have ready
- Contracts or agreements
- Messages or email history
- Receipts or payment records
- Photos or screenshots
- Notices or demand letters
- Timeline of what happened
- Court dates if applicable
If you do not have everything ready yet, that is okay. Starting is still worthwhile.
Your information should feel protected.
Users should feel safe describing sensitive issues and uploading relevant documents. xCounsel is built around structured privacy and confidentiality expectations so that getting started does not feel reckless or exposed.
Common client questions
Do I need to know exactly what kind of help I need?
No. Many matters start with uncertainty, not a labeled issue. Describe what happened in your own words and the platform will help organize the facts and surface a likely issue type before you commit to a path.
Can I upload documents?
Yes. You can attach contracts, messages, receipts, photos, notices, or any other relevant materials during intake. Voice and text descriptions also work — use whichever is easiest.
What if I'm not ready for a lawyer yet?
That's fine. xCounsel is built to be useful before you commit to attorney-backed work. You can begin with structured intake and an AI-organized summary; attorney review is available for eligible matters when you're ready.
Will I know what the next step is?
Yes. After intake, you'll see a clearer picture of the issue, the available service paths (AI-only, attorney review, attorney-drafted on letterhead), and what each one delivers — so you can choose with confidence rather than guess.
