Legal Information

Disclaimer

xCounsel is not a law firm and does not provide legal advice. xCounsel is a legal-technology platform serving California civil disputes.

Public content is informational only. All articles, FAQs, blog posts, AI-generated general information, and the legal information pages on this website (including this page) are for general information and reference only. They are not legal advice and do not create an attorney-client relationship. Reading or using public content on this website does not create an attorney-client relationship with xCounsel or with any individual attorney.

Customer-specific work. Where attorney-supported service is available for an eligible matter, the work is performed by an independent partner attorney providing services on a limited-scope basis. The attorney-client relationship, where it forms, is between the customer and that independent attorney for the limited matter accepted — not with xCounsel.

AI-generated drafts. AI-generated drafts before attorney review or signature are not legal advice and are not final legal work product. Where applicable, only the attorney-reviewed and attorney-signed final document prepared for a specific customer's specific matter is the formal attorney-reviewed deliverable.

What is not included under any limited-scope engagement on this platform:

• Court appearance or court representation
• Court filing on your behalf
• Negotiation with opposing parties
• Mediation
• Ongoing legal advice beyond the specific matter accepted
• Full legal representation, unless separately agreed

No outcome guarantees. xCounsel does not promise court acceptance, enforceability, payment recovery, settlement, or any specific legal outcome.

AI Workflow Disclosure

xCounsel uses AI to help organize matters, generate initial drafts, and surface the questions and information that may be relevant to a situation. We use Google Gemini as our AI provider.

AI on the platform produces two distinct kinds of content:

AI-generated public information. AI may help generate or summarize content on public pages, FAQs, blog posts, articles, and educational materials. This content is informational only and is not legal advice. It does not create an attorney-client relationship.

AI-generated customer-specific drafts. AI may produce a draft of a customer-specific document (for example, a demand letter) for a customer's specific matter. AI is used in three stages on the platform:

• Intake summary. AI organizes intake answers and flags missing or unclear information.
• Matter plan. AI suggests applicable next steps and the questions a reviewer or attorney may need answered.
• Document draft. AI generates an initial draft of the requested document.

AI draft vs final document. On AI-only matters (including AI Membership generations), no attorney reviews the draft. The draft is an AI-generated draft. It is for general information and reference only. It is not legal advice and should not be treated as a legally reliable final document. It is not the customer-specific attorney-reviewed deliverable.

On attorney-reviewed matters, the AI draft is locked from public release until an independent partner attorney reviews and, where applicable, signs the document. The formal attorney-reviewed deliverable is the customer-specific attorney-reviewed and attorney-signed final document, provided as a digitally signed final page or document where applicable.

AI does not replace attorney judgment. AI-generated content does not constitute legal advice. Where attorney review applies to a customer-specific matter, the attorney is the legal authority on the matter, not the AI.

AI provider processing. Inputs you provide are sent to our AI provider to generate the requested AI outputs.

Voice intake. When you use voice intake, your audio is sent to our AI provider for transcription. The raw audio is not retained on xCounsel servers after transcription; the transcript text is retained with your matter intake under the same six (6) month baseline retention as other intake content.

Privacy Policy

This Privacy Policy is public informational content. It explains how xCounsel handles your personal information. It is not legal advice.

Information We Collect. When you use xCounsel, we may collect and process: your name, email, phone number, address; matter facts and intake answers you provide; uploaded files; voice recordings used for intake (transcribed at our infrastructure provider; raw audio is discarded after transcription, the transcript text is retained as part of your intake content); AI-generated drafts associated with your matter; attorney notes (where applicable); payment metadata via Stripe; analytics data; and AI prompts and outputs.

Subprocessors. We use the following service providers to operate the platform: Supabase (database, authentication, storage); Vercel (hosting, edge functions); Stripe (payment processing — we do not store full card numbers); Resend (transactional email); Google Gemini (AI services); PostHog (product analytics); Google Analytics / Google Tag Manager (analytics); n8n (workflow automation).

AI Provider Processing. Inputs you provide are sent to our AI provider (Google Gemini) to generate intake summaries, matter plans, and document drafts.

Data Retention. Our baseline data retention is six (6) months from the most recent activity on a matter. Some categories may be retained longer where required by law or for billing, security, audit, or compliance purposes — including payment metadata held by Stripe and final attorney-signed documents, where applicable.

Your Privacy Rights (California). California residents have rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the right to know, delete, correct, and opt out of the sale or sharing of personal information for cross-context behavioral advertising. To submit a privacy request, email us at info@xcounsel.org. We will acknowledge your request and respond within 45 days, with one 45-day extension where reasonably necessary, consistent with applicable law.

Cross-Context Behavioral Advertising / Sharing. We treat cross-context behavioral advertising as present on the website. To opt out of the sale or sharing of your personal information for cross-context behavioral advertising, email us at info@xcounsel.org.

Voice Intake Specifics. When you use voice intake, your audio is sent to our infrastructure for transcription. The raw audio is not retained on xCounsel servers after transcription; the transcript text is retained as part of your matter intake content under the same six (6) month baseline retention as other intake content.

Payment Data. Payment is processed through Stripe. xCounsel does not store full card numbers.

Membership Terms

Membership. xCounsel offers an AI-only Membership for users who want recurring access to AI-assisted document drafting.

What's included. AI Membership includes up to three (3) AI draft generations per calendar month. Membership covers AI-assisted services only; AI-generated drafts are not legal advice and are not final legal work product. Attorney-reviewed services for customer-specific matters are priced separately.

Price and Billing. AI Membership is ten US dollars ($10) per month, billed monthly through Stripe. There is no membership discount on attorney-reviewed services.

Cancellation. You may cancel your Membership at any time by emailing info@xcounsel.org. When you cancel, your current month's fee is kept (no prorated refund for the current month) and we do not charge you for the next billing cycle. Cancellation takes effect at the end of the current billing period.

Refunds. Membership payments are generally non-refundable once paid. The refund exception described in our Refund Policy applies only to platform-side service-failure cases.

Quota. Unused AI draft generations from a given month do not roll over to the next month.

Free Trial. A 30-day AI Free Trial is bundled with certain attorney-tier purchases. There is no standalone free trial for Membership signup outside of that bundle.

Scope of Representation

Scope of Representation. xCounsel is a legal-technology platform. xCounsel itself is not a law firm and does not provide legal advice. Public content on this website is informational only.

Where attorney-supported service is available for a customer's specific matter, the work is performed by an independent partner attorney providing services on a limited-scope basis. The attorney-client relationship, where it forms, is between the customer and that independent attorney for the limited matter accepted — not with xCounsel.

The attorney-client relationship begins only when an independent partner attorney accepts a customer's specific matter under a limited-scope engagement after our eligibility, conflicts, and intake checks have been completed for that matter.

Limited-scope means: the attorney is engaged only for the specific scope agreed for that matter. Unless separately agreed in writing, limited scope does not include: court appearance, court filing, negotiation with opposing parties, mediation, ongoing advice, or full legal representation.

AI-only matters and AI Membership. Where you use xCounsel for AI-only services (including AI Membership generations), no attorney is engaged on your matter. AI-generated drafts are informational and are not legal advice. AI-generated drafts are not customer-specific attorney-reviewed final deliverables.

Public content. Articles, FAQs, blog posts, AI-generated general information, and the legal information pages on this website (including this page) are public informational content. They are not legal advice and do not create an attorney-client relationship.